Operations Design
To effectively design business operations that deliver the expected results, a clear 'Operating Model' is required. An Operating Model describes how a business is set up and structured to deliver it's strategy. It is a combination of roles, skills, organisational structures, processes, partnerships, and technology that allow the business to deliver great customer service and product offerings.
Parkes Consulting works collaboratively to understand, analyse, and design a suitable Operating Model to help businesses meet clear performance objectives such as increasing revenue, reducing costs, or improving customer advocacy.